Personalise Terms and Conditions

Personalising is available online at and at our warehouse located in Knoxfield, Victoria Australia on selected items.

It is the customer’s responsibility to ensure that the desired information is submitted correctly, including but not limited to font size, letters, symbols or logo.

Customers may choose text, clip art or a logo to be marked on the products.

Barista Supplies will not be held responsible if the customer provides incorrect or unclear information as to the details of their order.

Once a Personalised order is placed online, this order is final and Barista Supplies is unavailable to amend any orders once they are submitted.

Please note that as all our Personalisation is done by hand, every item is unique and there may be slight variations.

For any queries regarding Personalising products call +61 3 8288 2399 or contact us via email at


For Online Orders, Personalised products will be dispatched in 1-3 days depending on order quantity


Personalised products cannot be returned for a refund, exchange or credit note due to change of mind – unless the product exhibits a genuine manufacturing fault or as otherwise required by law. Products must be returned to Barista Supplies in a reasonable timeframe and is accompanied by proof of purchase. For further information, please visit our returns page.


Avoid scratching or excessively rubbing the marked area as this may cause damage.